Privacy policy

Last updated 9 October 2026

Shutterfold is run by Krish Agrawal, an individual based in Australia ("we", "us"). This policy covers the website shutterfold.com and the founder licence pre-order. The Shutterfold app is not released yet; this policy will be updated before it is.

What we collect

• Waitlist sign-ups. Your email address, the country your request came from (as reported by our hosting provider), the page link you arrived from if it had a ref tag, and the time you signed up.
• Pre-order button clicks. The time, the country and the ref tag, with no name or email attached.
• Purchases. Payments are handled by Stripe, which acts as the seller of record. Stripe collects your name, email, card details, billing country and tax information. We receive your name, email, country and what you bought. We never see or store your full card number.
• Emails you send us. If you write to hello@shutterfold.com, we keep the conversation so we can answer you.

The website does not use advertising trackers or third-party analytics cookies.

How we use it

• To send you the one email you asked for when the free version is out.
• To send founders progress updates, the download link, licence details and refunds.
• To see which communities people come from, counted in total.

We don't sell or share your information for marketing.

Who processes it for us

• Cloudflare hosts the website, stores the waitlist and forwards email sent to hello@shutterfold.com.
• Stripe processes payments, taxes and refunds.
• Google (Gmail) holds the inbox that hello@shutterfold.com forwards to.

These providers may store data outside Australia, including in the United States.

Your photos

When the app is released, it will run on your computer. We will not run a server that stores your photos. If you turn on AI sorting, a small, low-resolution copy of each photo will be sent to OpenAI to get its label, either through your own OpenAI account or through ours. The app's privacy details will be set out here before release.

How long we keep it

Waitlist emails are kept until the free version launches and we've sent that email, or until you ask us to remove you. Purchase records are kept for as long as tax law requires, which in Australia is five years.

Your choices

Email hello@shutterfold.com to see the information we hold about you, correct it, or have it deleted. We'll reply within 30 days. If you're unhappy with our answer, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.