Refunds and contact
Updated 13 October 2026
Refunds
Nothing is on sale yet. When the paid plan opens, you get a full refund within 30 days of any payment. You do not need to give a reason.
- Email hello@shutterfold.com from the address you paid with.
- We confirm within two business days.
- We refund the full amount to your card. Your bank usually shows it in 5 to 10 business days.
After a refund, the paid features stop. The Free plan stays. The refund policy has the full text.
Contact
Email hello@shutterfold.com. Krish and Saksham make Shutterfold, and they read every email.
If something does not work, tell us:
- the exact message that Shutterfold shows,
- your Mac model and macOS version, from the Apple menu, About This Mac,
- which sources you added.
Do not send your photos or files. We do not need them.
Was this page useful? Is something wrong or missing? Email hello@shutterfold.com.